BACKGROUND
ExperienceRx captures, organizes and delivers targeted feedback about the moments that define customer experience. Working with retail businesses such as health clubs and yoga studios, ExperienceRx taps the power of immediacy by sending an SMS mobile survey to customers immediately after their class requesting feedback. This helps owners, in real time, understand what customers want today and need tomorrow.
Deliverables
Brand Strategy
Key Messaging
Tagline Development
Visual Communication System
Marketing Applications
Web Development